Updated Words is a team of two experienced professional translators. Living in different parts of the world, but working together committed and passionate about their jobs.
Updated Words team was founded in 2008 by Cátia Cassiano and Inês lopes Bridges. Two linguists and longtime friends, passionate about languages and their importance for communication worldwide. Our idea is working together providing clients with excellent service and quality.
In 2016, we welcomed a third member to our team, Margarida Sousa. Margarida has been in this industry for more than 20 years and she is a friend of Cátia’s for more than 10. An expert in legal and financial translation, Margarida helped the team grow providing more specialised services.
Sadly, Margarida left the team in 2017, due to personal reasons. The Team is now back to its initial formation and will continue working hard, in order to meet our clients’ needs.
Our translators have more than 10 years’ experience working in this industry. That gives us a strong level of confidence and knowledge to be able to tackle any type of job. Also, it gives us maturity to know we still need to improve and work hard for our professional development.
We have been working with many companies and private clients. Among the companies we have worked with are Facebook, iTech Labs, Air Timor SA, law firms, travel agencies and translation agencies. We also work with several private clients.
Since the foundation of this team, our main goal has always been quality and customer service.
Having the right qualifications to provide the best quality work, not only gives the confidence to work but it also reassures our clients we are the right person for the job. We invest in our professional development, so we keep ourselves updated and we never lower our standards.
A deep understanding of our clients’ needs is crucial for us. This way, we ensure we know the task at hand. We ask questions and we make a thorough analysis of each document we receive for quoting, so we can provide the right solution for our clients.
Transparency is the key for our business model. We provide our clients all information about our services, so they know beforehand what they are paying for, and most importantly how much they are paying for it. So, there are no surprises at Updated Words.
Ultimately, it all comes to one thing, customer service. At Updated Words we want our customers to feel special. We want them to be sure we know what they need and they can trust us for achieve those goals for them.